Seeing What’s Possible
Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
IT helpdesk support
Arena Investors, LP
IT, Customer Service
Bengaluru, Karnataka, India
Posted on Thursday, February 9, 2023
- Coordinate outsourced IT support desk and private cloud vendor.
- Augment and provide escalation point for IT support issues related to Windows-based workstations, mobile devices, network, video conferencing equipment, physical security and other hardware.
- Coordinate the build-out and support of satellite offices (both domestically and internationally). Will require limited travel.
- Oversee network security and coordinate annual cybersecurity audits and BCP tests.
- Troubleshoot IT issues for end users in international offices·
- Windows 10, Windows 12-19 Server.
- Office365
- Active Directory
- Scripting in Powershell or Windows Batch a plus
- VOIP Telephone
- Azure Portal and working knowledge of virtual machine architecture (ie VM Ware, cloud)
- Mobile Device Management (InTune preferred)
- A positive attitude, strong work ethic and a desire to work collaboratively across the organization.
- Associates or Bachelor degree from in Information Technology/Information Systems, etc.
- 2-5 years experience (preferably in finance and/or telecom).