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Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
Office Administrator & Servicing Support
Johnson & Starr
Administration, Customer Service
Austin, TX, USA
Posted on Monday, November 20, 2023
We are a rapidly growing tax lending company based in Austin, TX and are looking for an Administrator to provide a variety of administrative and clerical tasks to keep the office running smoothly along with growing into a bigger role with our servicing department for 20 - 30 hours per week. Duties include providing support to the loan servicing team, assisting in daily office needs, and managing our company’s general administrative activities. This is a bilingual (must have Spanish speaking capabilities), entry-level position that offers an opportunity to grow into a full-time role on the loan servicing team.
Job Duties Include
- Processing daily outgoing mail and picking up incoming mail from the company PO Box
- Retaining and processing loan documentation which includes scanning, filing, and organizing completed loan documents in both digital and hard copy files
- Answering incoming calls and assisting customers with loan payments, complaints/issues, and directing callers to the appropriate member of the loan servicing team
- Maintaining call logs/notes in the customer database management system
- First point of contact for troubleshooting issues with computers, printers, software systems. Act as liaison with IT personnel
- Maintaining a clean and organized office environment
- Ordering supplies, groceries, and other items needed for the office
- Coordinating meetings, events, and catered meals
- Greeting and directing visitors
- Ability to learn quickly
- Detail-oriented and highly organized
- Efficient prioritization of work
- Comfortable with technology and proficient with Office 365
- Strong communication skills
- Self-starter
- Spanish speaker required
Required Skills & Abilities
Benefits: 401k, STD/LTD, PTO, Paid Holidays
Salary Range: $18 - $22 / Hr.
M-F 9am-5pm - Flexible on exact times in this range