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Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
Head of Sales & Operations
Optic Security Group
Sales & Business Development, Operations
newmarket, auckland, new zealand
Posted on Feb 2, 2026
Shape the future of a growing design studio
Ghost Street is an interactive product design studio creating digital products that make a difference. We're looking for a senior commercial leader to drive our growth and operational excellence.
The Role
As Head of Sales & Operations, you'll own our commercial success and operational delivery. This is a genuine leadership position with room to grow into a GM role as we scale.
You'll lead business development from pipeline to close, manage delivery operations, and work directly with our founding team to shape the company's direction.
What you'll do:
Drive the full sales cycle from prospecting to contract signature
Identify new market opportunities and build our client base
Oversee project delivery operations ensuring quality and profitability
Establish scalable processes and systems
Build and lead a high-performing team
Influence strategic direction alongside studio leadership
About You
You bring 7+ years of senior commercial or operational experience from digital agencies, SaaS businesses, or service-based companies. You've won significant B2B relationships, managed operations, and understand what makes service businesses tick.
You're equally comfortable pitching to clients and optimising delivery workflows. You thrive on building structure whilst maintaining the agility that growing businesses need. You're ready for a role where your impact is visible and your growth path is clear.
You'll have:
Proven track record in B2B sales within digital or professional services
CRM and pipeline management expertise
Operational management experience in a service or product environment
Strong commercial acumen and data-driven approach
Natural leadership ability with collaborative style
Experience building processes that scale
Bonus points for:
Background in digital product development, UX/UI, or web development sectors
AI fluency in a sales capacity
Experience in scale-up environments
Why Ghost Street?
Senior role with clear path to general management
Direct influence on company strategy
Competitive salary package with commission
Flexible working arrangements
Creative, supportive team culture
Central Auckland location
Ready to apply?
Send your CV and cover letter addressing your relevant experience, why Ghost Street interests you, and what you'd focus on in your first 90 days.
Applications close:
Ghost Street is committed to building a diverse and inclusive workplace. We encourage applications from all backgrounds and experiences.