Seeing What’s Possible
Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
Commercial Account Manager
Optic Security Group
Sales & Business Development
Auckland, New Zealand
Posted on Mar 21, 2026
You’re good at what you do. And because of that you’ve got plenty of choices about who you work for and what you do. Rather than filling the next page with corporate platitudes and fluff, we’ll cut to the chase...
What's on offer?
Optic Security Group (OSG) are looking for a Commercial Account Manager to join the fold with this newly created position. Be the driving force between the business and one of our key accounts, ensuring key deliverables and project specific outcomes are achieved efficiently and the overall engagement is successful. You'll provide exceptional customer service, being in-tune with the clients' needs and expectations, along with maintaining a strong working relationship throughout.
As the Commercial Account Manager at OSG, you will serve as the primary point of contract, working with internal and external teams, as well as key stakeholders, to ensure the projects delivery success and that we have met agreed requirements.
Duties Snapshot:
As you may know, we (Optic Digital) are part of Optic Security Group (OSG). We are OSG’s technology talent and IT division and with that, we have the privilege of recruiting this Security Technician opportunity for them. So, you know about Optic Digital...but who are OSG? Let us tell you...
Optic Security Group is Australasia’s most technically advanced converged Enterprise Security Risk Management Group, working with over 1000 customers in both Australia & New Zealand. We design and install security solutions for Government, Health & Aged Care, Educational, Industrial, leading Retail, and Commercial organisations, including major airports, hospitals, and defence.
Optic Security Group brings unparalleled resource capability, keeping people, assets, information, and infrastructure safe. We provide comprehensive IP networked and integrated commercial security systems, including but not limited to intrusion detection, access control, video surveillance, fire detection, and 24/7 monitoring. Within Optic we have over 30 years of proven expertise in tailoring solutions to meet a wide array of customer needs.
Keen to know more, head over to www.opticsecuritygroup.com and check them out.
What you'll bring
Haven't heard about Optic Digital?
So why do any of that with us? We’re good people who are well connected into great clients. We know what we’re doing, and we’ll back you 100% to get the role you’re after. We’ll get to know you, and what you like, so we can have your next role ready when you are.
We’ll pay you as much as we can and as your skills and experiences grow, we’ll go into bat for you and help you recognise that growing value too. And the best proof of that? Most of our contractor team have been with us for years, across multiple roles, employers, projects, babies, pandemics etc.
We pride ourselves on knowing IT people and we would like to get to know you.
Wanna talk? Apply Now and let's get started.
The small print
Applications close 16.04.2026 and can only be submitted via Seek.
Please note, only applicants that are eligible to work in New Zealand and can make themselves available for interviews in Auckland will be considered.
For any questions regarding the role, please get in touch with Andrea at andrea.may@opticdigital.com.
What's on offer?
Optic Security Group (OSG) are looking for a Commercial Account Manager to join the fold with this newly created position. Be the driving force between the business and one of our key accounts, ensuring key deliverables and project specific outcomes are achieved efficiently and the overall engagement is successful. You'll provide exceptional customer service, being in-tune with the clients' needs and expectations, along with maintaining a strong working relationship throughout.
As the Commercial Account Manager at OSG, you will serve as the primary point of contract, working with internal and external teams, as well as key stakeholders, to ensure the projects delivery success and that we have met agreed requirements.
Duties Snapshot:
- Manage the client relationship, understanding client needs and ensuring clear communication regarding performance and improvements.
- Manage any issues that arise during the project, effectively communicating between teams and relevant stakeholders, coordinating solutions and ensuring timely resolution.
- Proactively ensure all project deliverables are received by the appropriate teams in an accurate and timely way.
- Oversee technical delivery on sites to ensure a consistent standard of excellence is upheld.
- Identify opportunities to improve processes, efficiency and quality of work with a focus on continuous improvement, implementing changes that enhance service quality.
As you may know, we (Optic Digital) are part of Optic Security Group (OSG). We are OSG’s technology talent and IT division and with that, we have the privilege of recruiting this Security Technician opportunity for them. So, you know about Optic Digital...but who are OSG? Let us tell you...
Optic Security Group is Australasia’s most technically advanced converged Enterprise Security Risk Management Group, working with over 1000 customers in both Australia & New Zealand. We design and install security solutions for Government, Health & Aged Care, Educational, Industrial, leading Retail, and Commercial organisations, including major airports, hospitals, and defence.
Optic Security Group brings unparalleled resource capability, keeping people, assets, information, and infrastructure safe. We provide comprehensive IP networked and integrated commercial security systems, including but not limited to intrusion detection, access control, video surveillance, fire detection, and 24/7 monitoring. Within Optic we have over 30 years of proven expertise in tailoring solutions to meet a wide array of customer needs.
Keen to know more, head over to www.opticsecuritygroup.com and check them out.
What you'll bring
- Previous experience as a Commercial Manager, Key Account Manager, Programme Manager or Service Delivery Manager will be key to your success!
- Strong communication skills, both written and verbal - comfortable calling the shots and getting the right people to hustle.
- A driven attitude to take the bull by the horns and get the job done while maintaining positive relationships on both sides.
- The ability to problem solve, proactively offer solutions to meet the needs the delivery.
- Relevant experience in the security industry is advantageous.
Haven't heard about Optic Digital?
So why do any of that with us? We’re good people who are well connected into great clients. We know what we’re doing, and we’ll back you 100% to get the role you’re after. We’ll get to know you, and what you like, so we can have your next role ready when you are.
We’ll pay you as much as we can and as your skills and experiences grow, we’ll go into bat for you and help you recognise that growing value too. And the best proof of that? Most of our contractor team have been with us for years, across multiple roles, employers, projects, babies, pandemics etc.
We pride ourselves on knowing IT people and we would like to get to know you.
Wanna talk? Apply Now and let's get started.
The small print
Applications close 16.04.2026 and can only be submitted via Seek.
Please note, only applicants that are eligible to work in New Zealand and can make themselves available for interviews in Auckland will be considered.
For any questions regarding the role, please get in touch with Andrea at andrea.may@opticdigital.com.