Seeing What’s Possible
Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
Service Desk Engineer
Optic Security Group
Wellington, New Zealand
Posted on Apr 9, 2026
You’re good at what you do. And because of that you’ve got plenty of choices about who you work for and what you do. Rather than filling the next page with corporate platitudes and fluff, we’ll cut to the chase...
What's on offer?
We are on the hunt for a skilled IT Support Engineer to join a small project team to support users following a round of hardware deployments. The purpose of this role is to supplement our client's main Service Desk in the anticipated increase in tickets following the rollout.
Who's the Client?
This role will be based onsite with a public sector client based in Porirua. This role is office-based, so candidates will be required to travel to the Porirua office every day.
What you'll bring
So why do any of that with us? We’re good people who are well connected into great clients. We know what we’re doing, and we’ll back you 100% to get the role you’re after. We’ll get to know you, and what you like, so we can have your next role ready when you are.
We’ll pay you as much as we can and as your skills and experiences grow, we’ll go into bat for you and help you recognise that growing value too. And the best proof of that? Most of our contractor team have been with us for years, across multiple roles, employers, projects, babies, pandemics etc.
We pride ourselves on knowing IT people and we would like to get to know you.
Wanna talk? Apply Now and let's get started.
The small print
This advert will run until 30.04.2026, but may be closed sooner if the right candidates are found.
Please note that only applicants who are eligible to work in New Zealand and can make themselves available for interviews in Wellington will be considered.
For any questions regarding the role, please get in touch with Emma at emma.bedoukian@opticdigital.com.
What's on offer?
We are on the hunt for a skilled IT Support Engineer to join a small project team to support users following a round of hardware deployments. The purpose of this role is to supplement our client's main Service Desk in the anticipated increase in tickets following the rollout.
Who's the Client?
This role will be based onsite with a public sector client based in Porirua. This role is office-based, so candidates will be required to travel to the Porirua office every day.
What you'll bring
- At least five years of experience working as part of a IT service desk/help desk.
- Confident Level 1 and Level 2 technical support skills.
- Strong hardware troubleshooting skills across laptops, monitors, and docking stations.
- Experience working with ServiceNow.
- Excellent phone manner and a confident ability to support users through the troubleshooting process remotely via phone.
So why do any of that with us? We’re good people who are well connected into great clients. We know what we’re doing, and we’ll back you 100% to get the role you’re after. We’ll get to know you, and what you like, so we can have your next role ready when you are.
We’ll pay you as much as we can and as your skills and experiences grow, we’ll go into bat for you and help you recognise that growing value too. And the best proof of that? Most of our contractor team have been with us for years, across multiple roles, employers, projects, babies, pandemics etc.
We pride ourselves on knowing IT people and we would like to get to know you.
Wanna talk? Apply Now and let's get started.
The small print
This advert will run until 30.04.2026, but may be closed sooner if the right candidates are found.
Please note that only applicants who are eligible to work in New Zealand and can make themselves available for interviews in Wellington will be considered.
For any questions regarding the role, please get in touch with Emma at emma.bedoukian@opticdigital.com.