E-Commerce Manager

Optic Security Group

Optic Security Group

Administration

Auckland, New Zealand

Posted on Apr 15, 2026

E-Commerce Manager

Harris Tapper - Auckland or Sydney based

The Role

This role is an on-site role responsible for the ongoing evolution of harristapper.com ensuring the experience is seamless, elevated, and commercially optimised at every touchpoint.

Working closely with the Directors, Head of Operations & Finance, and Marketing, the role drives online growth through a balance of instinct, analysis, and attention to detail.


Key Responsibilities

  • Own and evolve the e-commerce strategy to drive sustainable growth

  • Maintain a refined, high-performing website experience from homepage through to checkout

  • Lead all product merchandising, collection launches, and site updates

  • Oversee digital marketing and agency performance, ensuring alignment with brand and commercial priorities

  • Drive SEO and organic growth through considered, long-term strategy

  • Monitor performance daily, with a clear understanding of what is working and what requires optimisation

  • Ensure operational alignment across stock, fulfilment, and systems

  • Continuously refine the customer journey with a focus on clarity, ease, and conversion


Required Experience & Attributes

  • Minimum 4+ years’ experience in e-commerce, digital trade, or online retail

  • Proven track record of driving online growth

  • Strong analytical capability, with the ability to translate performance data into clear actions

  • High level of attention to detail and organisation

  • Experience managing Shopify (or similar platforms) and broader e-commerce ecosystems

  • Ability to operate across both strategic and executional levels

  • Commercially minded, with an understanding of premium brand positioning

  • Strong communication and cross-functional collaboration skills

  • Genuine appreciation for fashion, brand, and customer experience


Harris Tapper

  • A focused, design-led brand with a clear point of view

  • A small, highly collaborative team

  • Direct access to leadership and decision-making

  • The opportunity to shape and scale a growing global e-commerce business


Immediate start preferred.

Applications are now open.