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Customer Service Engineer - Hamilton
Optic Security Group
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Hamilton, New Zealand
Posted on Apr 19, 2026
Company description:
Job description:
We offer:
Ricoh is the leading Global Technology company with over 100,000 employees in 200 locations. We empower digital workplaces by utilising innovative technologies and solutions to make our customers' businesses to work faster, smarter and leaner, as well as providing service and support that match the products we deliver.
We invest in our employees and encourage a learning environment where you really can make your career what you want it to be. We provide access to learning tools and on the job training to support you, to grow and develop your career!
This is your opportunity to join the Ricoh team, supporting our customers in a full-time role servicing the Hamilton area. Build on your career success with the backing of a top brand and our extensive resources.
More about the role…
As a member of the service team, the Customer Service Engineer's primary duty is to maintain a high standard of workmanship and provide an excellent service to our valued customers.
Job description:
- Work on all Ricoh products and solutions.
- Carry out timely maintenance, repair and field modifications on Ricoh and Hybrid audio visual equipment and customer satisfaction.
- Carry out site audits of client premises.
- Assist with run-up and configuration of Ricoh equipment and solutions when required.
- Training clients in the use of Ricoh Equipment including software and print drivers.
- Carry out installations of print and Hybrid audio visual equipment on to client networks.
Your skills, attributes and experience…
- Passion for IT
- Prior experience in customer service.
- Tech savvy and customer centric
- Demonstrable knowledge of IT and AV is preferred.
- Excellent verbal and written communication skills.
- Full, clean NZ driver's license.
We offer:
· Professional development opportunities
· Work vehicle
· Career growth opportunities
We will be reviewing applications as they come in, so if this sounds like a role that you could flourish in, please don't hesitate and apply now!
Imagine. Change. Join the Ricoh Team
This job is no longer accepting applications
See open jobs at Optic Security Group.See open jobs similar to "Customer Service Engineer - Hamilton" Arena Investors.