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Digital Content Manager
Optic Security Group
Marketing & Communications
Wellington, New Zealand
NZD 138,301-178k / year
Posted on Apr 24, 2026
About us | Mō mātou
ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident. We're trusted, high‑performing, and future‑focused, with a strong commitment to prevention, recovery and positive customer experiences.
You can find out more about the work we do at https://www.acc.co.nz/.
About the role | Mō te tūranga mahi
As Digital Content Manager, you will set, own, and continuously evolve ACC's digital content and channel strategy, ensuring content is used as a strategic lever to improve customer experience, enable behaviour change, and enhance ACC's reputation.
This is a senior leadership role where you will lead a multi‑disciplinary digital content team and provide strategic advice to senior leaders across the organisation. You'll shape how ACC plans, governs, creates and delivers content across key digital channels including our website, social media, email, SMS, video and other digital platforms.
You'll play a pivotal role in how customers interact with ACC - ensuring people receive the right information, at the right time, through the right channels - while supporting organisational priorities and ACC's long‑term strategy.
This is a manager‑level leadership role within the External Engagement function. Applicants should demonstrate significant experience leading high‑performing teams in complex digital or communications environments.
About you | Mōu
We're looking for an experienced digital and content leader who thrives in complexity, brings strategic clarity, and enjoys building capable, engaged teams.
We encourage you to apply if you have many (though not necessarily all) of the following:
- Significant experience leading digital content, digital marketing, or engagement teams in a large or complex organisation
- Strong people leadership capability, including developing senior specialists and building sustainable team capability
- Deep, current understanding of digital channels (web, social media, email, SMS, video) and content strategy
- Experience delivering public‑facing content that supports measurable customer, behavioural or organisational outcomes
- Knowledge of government digital standards, including accessibility (WCAG), plain language, privacy and user‑centred design
- Proven ability to influence senior leaders and work collaboratively across multiple functions
- Strong strategic thinking, with the ability to lead through ambiguity, change and competing priorities
- Excellent communication skills, sound judgement, and a reputation‑conscious, customer‑centred mindset
We value potential and growth. If you bring the leadership mindset, strategic capability, and passion to make a difference, we'd love to hear from you.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work.
The appointing salary for this role will sit between $138,301 and $178,000 (depending on skills and experience) and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package, including an advantageous superannuation scheme with features like 0% contribution required by you, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tuku tono
Please attach your CV and a cover letter telling us why you're interested in this opportunity and what strengths you would bring to the role.
Applications will close at 5pm, Monday 11 May 2026, however, please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.
Applications can only be accepted through the ACC Careers website. If you experience accessibility issues or have any questions about the role, please contact hrhelp@acc.co.nz.