Seeing What’s Possible
Jobs with Arena
The Arena family of companies is growing and offers exceptional career opportunities within Arena firms and with our portfolio companies. See what's possible for you in the postings below.
Digital Content & Operations Assistant (Graduate Level - People & Systems Focus)
Optic Security Group
People & HR, Operations
Wellington, New Zealand · Lower Hutt, New Zealand
Posted on May 26, 2026
About us:
At I’m In, we are a fast-moving, purpose-driven organisation supporting people into sustainable employment. We are a “by jobseekers, for jobseekers” organisation combining lived experience, human-centred design, and modern technology to deliver highly effective employment support. Our focus is simple: helping people move from the benefit system into meaningful, sustainable work through practical, relatable, high-impact engagement.
We won Impact Gold at the 2025 Wellington Gold Awards and have been a 3x Finalist at the Wellington Regional Business Excellence Awards in recognition of our work and mission. We move quickly, think differently, and care deeply about the people we support.
About the role:
This role is primarily focused on storytelling and people-facing employment support, with a secondary focus on supporting and improving our digital systems, CRM, and internal processes. It will focus on providing support for an upcoming government funded initiative supporting youth into employment.
Most of your time will be spent working directly with young jobseekers aged 18 - 24, using digital tools to help them understand and tell their story in a clear, confident, and authentic way, and supporting interview preparation so that when opportunities are created, they are ready to perform at their best and hvae the best chance at securing employment outcomes.
Alongside this, you will also support the systems that underpin our work, helping maintain and improve CRM data, supporting workflows and processes, and contributing to the ongoing development of digital systems that ensure everything we do is accurate, structured, and scalable.
This role suits someone who is naturally people-focused, a strong communicator, and equally knows how to critically think to solve problems, making systems and processes better. You will be someone who enjoys both human connection and structured problem-solving.
What you'll be doing:
Play a key role in turning lived experience into compelling, real-world employment narratives. You will be working directly with jobseekers, using digital tools, to help them tell their story clearly, confidently, and authentically.
Assist with interview preparation so jobseekers are ready to perform strongly when employment opportunities arise
Assist in improving workflows, systems, and internal processes for both internal staff and external customers, supporting delivery while providing technical support to customers.
Work closely with the wider team to ensure people, systems, and storytelling are aligned
What we're looking for:
Someone with a great attitude who is confident working with people in a supportive, practical, and encouraging way.
Use initiative to solve real world problems but equally not be afraid to ask for help when you are unsure.
Comfortable working with (or learning) CRM systems and digital tools, prior experience is helpful but not essential as full training will be provided
Organised, reliable, and able to manage multiple priorities in a fast-moving environment
A team player who is happy to support others and take initiative when needed
What we can offer:
A unique opportunity to work inside a fast-growing, purpose-driven organisation making real impact in people’s lives.
A supportive, high-energy team culture where people genuinely care about outcomes and each other
A clear 3-year development pathway as I’m In continues to scale across New Zealand - we are looking for someone who genuinely wants to grow with us and we can invest in.
Ongoing mentorship and learning across storytelling, people engagement, systems, and operational support
Bi-yearly team retreats to connect, reset, and celebrate impact
We are moving fast as an organisation, and this role is best suited to someone who is looking for a long-term journey, not a short-term stepping stone.If you’re looking for a “pit stop” role, this probably won’t be the right fit. But if you want to build, learn, and grow with a team that’s scaling quickly - you’ll thrive here.
If you're excited about this opportunity and want to be part of our growing team, we encourage you to apply now.