Marketing, Digital & Communications Manager

Optic Security Group

Optic Security Group

Marketing & Communications

Auckland, New Zealand

Posted on Jun 8, 2026

Mou | For you

At Harbour Hospice our values are at the heart of everything we do. We welcome applications from all backgrounds who share our values of aroha (compassionate), tautikanga (professional), and mo te katoa (inclusive).

We are seeking an experienced and values-driven Marketing, Digital & Communications Manager to lead our marketing, digital and communications function at a critical time of organisational transformation and growth.

Reporting to the Chief Operating Officer and leading a small, capable team, this leadership role is responsible for strengthening our brand, enhancing digital performance, and driving measurable impact across community engagement, fundraising, and retail outcomes.

If you’re a strategic thinker who can balance big-picture vision with hands-on delivery, and are motivated to contribute to meaningful, community-based healthcare, this is an opportunity to make a real difference.

Best of all, you will join an organisation where your work matters - he taonga koe.

Mo te tunga | About the role

You’ll be responsible for shaping and delivering an integrated marketing, digital and communications strategy aligned to organisational priorities. This includes:

  • Leading brand strategy, organisational narrative and reputation management
  • Strengthening community understanding of hospice care and improving access
  • Driving digital strategy across web, social, CRM, fundraising and e-commerce
  • Optimising customer and supporter journeys for engagement and conversion
  • Delivering integrated, multi-channel campaigns that support revenue growth
  • Embedding data-led decision making with clear performance metrics and reporting
  • Leading media engagement and building organisational visibility and credibility
  • Developing internal communications frameworks to support alignment and change
  • Advising the Senior Leadership Team on positioning, messaging and risk


This is a full-time position. You will work across all Harbour Hospice locations, with Hibiscus Hospice as your primary base.

He korero mou | About you


You are a strategic and commercially minded marketing leader who combines strong vision with hands-on delivery. You have a proven track record of driving digital performance, aligning marketing activity to measurable outcomes, and leading high-performing teams. Confident advising senior stakeholders, you bring a data-led approach and a collaborative style that enables impact across diverse functions. You’re motivated by purpose and committed to inclusive, community-focused engagement. You bring:

  • Proven leadership of marketing and digital functions with measurable results
  • Strong data-driven mindset with experience in analytics, optimisation and ROI
  • Ability to align strategy with revenue and organisational objectives
  • Collaborative, adaptable and able to deliver in complex environments

Ko matou tenei | About us

Harbour Hospice is one of the largest hospices in Aotearoa caring for people across the North Shore, Hibiscus Coast and Warkworth/Wellsford regions. We support and provide holistic care to people in their homes, in one of our two inpatient units, or in community programmes offered at each of our three sites. We are a progressive organisation that puts each turoro/patient, whanau/family, our community and our people, at the heart of everything.

Me pehea te tuku tono | How to apply

Click ‘apply’ to submit your CV and cover letter, telling us your motivations and how your experience aligns with this role and our values. We value all applications and encourage candidates from diverse backgrounds.

For a confidential korero/chat before applying, contact Peggy Newton: 02• ••• •567 or peggy.newton@harbourhospice.org.nz

Applications close Wednesday 24 June 2026

You must have the right to live and work in Aotearoa New Zealand. Background and pre-employment checks including health screening where applicable, are part of our recruitment process.