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Senior Digital Strategist
This job is no longer accepting applications
See open jobs at Optic Security Group.See open jobs similar to "Senior Digital Strategist" Arena Investors.Marketing & Communications
Auckland, New Zealand
Posted on Jun 29, 2026
About Us:
Sprocket Digital is a specialist online marketing agency based in Penrose, Auckland. We are a team of highly experienced and proven digital experts offering performance-based marketing services to SMEs based locally and offshore.
Over the last 10+ years, our business has seen ongoing growth due to the outstanding results from the services we deliver to our clients.
https://sprocketdigital.co.nz/
A Little Bit About the Role:
Your time will primarily be focused on managing a portfolio of clients operating across a range of industries. Working closely with both the sales and technical teams, your primary responsibility will be to provide the highest level of communication and customer service to your clients.
What We Are Looking For:
We’re looking for a charismatic individual with proven Digital Account Management experience to come and join our tight-knit team. You will be a strong communicator and have a solid understanding of digital marketing data and implementation. Candidates will also have a firm understanding of business operations and will have the ability to identify growth opportunities.
What You Would Be Doing:
Holding regular client account meetings to discuss campaign performance and to ensure our strategies are in line with their business goals.
Fielding and responding to daily client communications
Closely monitoring campaign performance and communicating regularly with the technical team.
Completing campaign briefs, attending onboarding meetings and campaign workshops
Running access meetings to ensure we have necessary platform access to deploy a client's marketing strategies
Assessing campaign data and working with the technical team to adapt strategies toward generating the best results
Strategically looking for opportunities for clients to scale, cross-sell or upsell.
Key Requirements:
A minimum of 5 years of recent Digital Account Management experience
Proven ability to confidently manage and communicate with high-budget clients, while equally delivering exceptional service to small and medium-sized businesses
Strong commercial acumen, with the ability to understand business owners' goals and translate them into effective digital strategies
A growth mindset with the ability to identify and act on opportunities to develop and expand client accounts
Must demonstrate a high-level understanding of digital marketing platforms and tools, including Google Analytics, Facebook Business Manager etc.
Experience working with eCommerce clients and CMS platforms, including Shopify, WooCommerce, Big Commerce etc.
Ability to work well in a team environment as well as independently
High attention to detail and the ability to effectively juggle multiple concurrent tasks
Excellent communication skills and the ability to present to groups
Ability to think creatively/strategically and identify and resolve problems
Excellent verbal and written communication skills
Strong organisational, time management, and analytical skills
What's In It For You?
A generous base salary plus an uncapped commission structure
Flexi work week
Ongoing support & training from your colleagues
Team social events
Work with amazing people!
This job is no longer accepting applications
See open jobs at Optic Security Group.See open jobs similar to "Senior Digital Strategist" Arena Investors.