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BPO Collections & Verification Specialist
Quaestor Advisors
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See open jobs at Quaestor Advisors.See open jobs similar to "BPO Collections & Verification Specialist" Arena Investors.
Bengaluru, Karnataka, India
Posted 6+ months ago
The BPO Collections & Verification Specialist will be responsible managing accounts receivable, verifying invoices (pre and post funding) and administering debt collection recovery. To be a successful Collections & Verification Specialist, you must demonstrate strong communication and attention to detail, results driven and able to multi-task. This position is full time with US based hours and on the job training.
Key Responsibilities to include:
● Monitors and tracks accounts receivables to ensure timely handling of payment delays, discrepancies, and disputes
● Using email, phone conversations, and web portals to communicate with clients and debtors to facilitate payment recovery attempts, dispute resolution, validity of invoices, charges applicable, and pay-to information.
● Ensures compliance of all required documentation is within the established internal control procedures.
● Properly documenting all correspondence with clients and debtors in the appropriate systems.
● Maintain a high level of quality, accuracy, and detail in all workflow processes.
● Performs ongoing pre and post funding verifications and documentation review for debtors & clients by ensuring timely deliverables are obtained
● Using email, phone conversations, and web portals to verify with clients the validity of invoices, charges applicable, and pay-to information.
● Ensure compliance with all required documentation within the established internal control procedures.
● Properly documenting all correspondence with clients and debtors in the appropriate systems.
● Maintain a high level of accuracy, detail, and integrity while handling various clients and debtors.
Desired Skills and Competencies:
● Excellent verbal and written English
● High attention to detail
● Ability to learn new computer systems quickly
● Presentable attitude and service to clients
● Fast and accurate typer
● Proficiency in Microsoft Office Suite
● Experience working with FactorSoft and AI-driven automation tools
Personal Attributes:
- Highly organized, proactive, and results driven.
- Ability to work independently with minimal supervision while ensuring collaboration across distributed teams.
- Strong sense of ethics, professionalism, and commitment to confidentiality in handling sensitive client and financial information.
- Solution-oriented mindset with the ability to adapt in a fast-paced, dynamic environment.
This job is no longer accepting applications
See open jobs at Quaestor Advisors.See open jobs similar to "BPO Collections & Verification Specialist" Arena Investors.